I asked the SSA if it was aware of the phone issue and if it has a date when the offices will re-open for walk-in appointments. They just want the situation fixed," she said. That's not necessarily what someone wants to hear. Ritter had to deal with frustrated clients who had a job waiting for them. The agency said people can get answers online and on the phone. When News10NBC did a "Good Question" segment in September on why the Social Security offices were closed, Social Security said it is open for business but in-person meetings are for "limited, critical situations." "They told me their lines are too busy and sorry they can't respond to my call and just hung up on me." "l couldn't get through to anybody or they hung up on me actually," Jones said. On Main Street downtown, you can get into the building but you can't get through security.Ĭurtis Jones was there to get documents needed to get housing for he and his daughter. I went to the Social Security office in Greece. Just prior to our interview, Ritter left the job in frustration. Ritter says the problem with the phone calls started about six months ago. The shortest was two minutes."īrean: "And that's before you get cut off?" She said that requires an in-person meeting.įarrah Ritter: "The longest was five minutes. This site is not affiliated with the SSA or any other government. Ritter's job was getting social security documents to people who moved to this country for a job. Street Address Card Services Within Search Locations. "I had called 10:49, 10:29, 9:50, 9:37 and each one of these calls is several minutes long," Ritter said. Ritter has a log of how often that's happened. After a long message, 14 rings and some dead air, the call just ended.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |